On March 22, 2024 during the C.R.E.A. CULTURA 2024 Festival organized by CRHACK LAB FOLIGNO 4D Paolo Mazzanti and Filippo Principi researchers at MICC Media Integration and Communication Center (Univ. of Florence IT) held a workshop entitled: “Interacting, Engaging and Motivating at Museum? The ReInHerit approach and Toolkit tools, based on Artificial Intelligence.”
Part 1: A talk to introduce the motivations and museum approach proposed by the ReInHerit H2020 project - focusing on a user-centered museum experience in relation to both the museum and its artworks. Prompting visitors to use AI-based applications and participate in playful experiences to foster engagement and facilitate learning processes within emotional and interactive museums.
Part 2: Testing the Multimedia VIOLA Chatbot and Face Fit apps with museum experts and a large group of young students who interacted with a selection of artworks. The images and related content have been selected working in collaboration with the curators of the Museo Capitolare Diocesano (Foligno IT) in order to be added to online App Galleries of the ReInHerit Digital Hub.
Interesting takeaways and insights that emerged from the discussion:
- The chatbot responds correctly to several questions and “prompt" helps in this direction.
- Mainly it doesn't answer questions about visitors' curiosities, the ones that the curators didn't write in the description forms.
- FaceFit works with different skin-tones. It worked correctly with both whites and blacks.
- The response of the young students during the interaction experience was enjoyment, enthusiasm, and smiles. Some wanted to receive the result of the interaction via e-mail, despite the fact that it was only a test.
